Let us answer your questions!

Q: How does Datung ensure the security of our sensitive financial data?
A: Data protection is at the heart of Datung. We employ robust encryption, and strict access controls, and adhere to the Philippines' Data Privacy Act. Additionally, we offer regular security audits and updates to stay ahead of evolving threats.

Q: Our current processes are complex. Will adopting Datung be disruptive?
A: We understand that transitions can be challenging. Datung is designed for seamless integration, with customizable workflows to mirror your existing processes. Our dedicated onboarding team provides step-by-step guidance, minimizing disruption and maximizing efficiency gains.

Q: AI-based decisions can be a "black box". How does Datung ensure transparency?
A: Datung is committed to explainable AI. Our platform provides clear insights into the factors influencing each loan decision. This helps you understand the reasoning behind our recommendations, facilitating trust and enabling you to make informed lending choices.

Q: Is Datung affordable for smaller MFCs?
A: We believe advanced technology should be accessible to MFCs of all sizes. Datung's pricing model scales with your growth, ensuring you only pay for the features required, accommodating different budgets and expansion goals.

Q: What kind of support does Datung provide after implementation?
A: We're not just a software provider, we're your lending transformation partners. Datung offers ongoing technical support, regular platform updates, and industry insights to help you stay ahead of the curve. Our team is dedicated to your success.